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Return and Refund Policy
Calaret Global, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help! Below are the detailed terms and steps for initiating a return.
You can return your purchase within 30 working days of receiving the item. Please ensure the following conditions are met for a successful return: The product must be in new or original condition. All original packaging, tags, and accessories must be included. The product must not show any signs of usage, damage, or tampering. Steps to Return a Product Contact Us: +91 73076 61921
Before initiating a return, reach out to our customer support team via email or phone. Provide a reason for the return along with clear images of the product to demonstrate that it is in its original condition.
Refund and Shipping Reimbursement Once we receive and inspect the returned product: The refund will be processed after deducting the original shipping and handling charges. A 10% restocking fee will be applied to the total amount. The refund will not be processed under the following conditions: The product has been damaged by the consumer. The returned item arrives in a damaged condition due to poor packaging during the return process. Refunds will be processed within 7 to 10 business days after the return has been received and verified.
Refunds are issued to the original payment method used during the purchase. Customers are responsible for the return shipping costs unless the product delivered was defective or incorrect. We strongly recommend using a trackable shipping service to ensure your return is safely delivered. For any additional queries or assistance, feel free to contact our support team. We are here to help!
Thank you for choosing Calaret Global. 😊
Customer Benefits
Once your return request is approved, we will share the return address with you. Ship the product to the provided address using a reliable courier service.